HOUSE OF ISHAANI JEWELLERY FOR EVERY YOU

HOUSE OF ISHAANI

Terms & Conditions

The terms that help keep your experience with the House clear and considered.

These Terms & Conditions govern your use of the House of Ishaani website and any purchase made through it. They are intended to be read alongside our product, shipping, returns and care information.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the website or place an order.

You must be able to enter into a legally binding agreement under applicable law to place an order. If you use the website on behalf of another person or organisation, you are responsible for ensuring that you have authority to do so.

You are responsible for providing accurate account information and for keeping access to your email secure. Email verification codes are provided to authenticate access to an account and must not be shared with another person.

We aim to present products accurately. However, product photography, screens and lighting can affect the way colour appears. Measurements, materials, gemstone details and embellishments are provided as guidance and may reasonably vary where the nature of handcrafted or natural materials requires it.

Please review the product page carefully before ordering, including available sizes and product-specific information.

Product availability is shown subject to change. Adding an item to your Jewellery Box does not reserve it or guarantee that it will remain available until an order is accepted.

Prices are displayed in Indian Rupees (INR). Applicable taxes and charges will be shown as part of the order flow where relevant. We may correct genuine pricing or listing errors; if an error affects an order, we will contact you before proceeding where appropriate.

Submitting an order request does not itself mean that House of Ishaani has accepted the order. Acceptance, availability checks and further order communications are handled through the applicable purchase flow and any relevant customer notification.

Payments may be handled through authorised third-party providers. We do not represent that payment is complete until the applicable payment and order confirmation process has completed.

Delivery estimates are indicative unless expressly stated otherwise. Delivery may be affected by destination, carrier operations, verification requirements or events outside our reasonable control. You are responsible for providing an accurate delivery address. Please see our Shipping & Delivery information for current details.

Returns, exchanges and refunds are governed by our current Returns Policy. We do not state specific eligibility windows, timelines or exclusions here because those terms must reflect the current business policy.

Order cancellation is subject to the applicable business policy and the stage of order processing. Please contact us promptly if you need assistance with an order; cancellation eligibility is not guaranteed unless confirmed under the current policy.

Care guidance is available in our Care Guide. Appropriate care can help preserve the appearance of jewellery, but does not create a warranty or guarantee beyond any terms expressly provided with a product.

Any product warranty, if applicable, will be communicated with the relevant product or order documentation. Nothing in these Terms creates a warranty or guarantee that has not been expressly provided.

The House of Ishaani name, website content, photographs, designs, text and other materials are protected by applicable intellectual property laws. You may not reproduce, use or distribute them without prior written permission, except as permitted by law.

You must not misuse the website, interfere with its operation, attempt unauthorised access, submit false information, infringe another person’s rights or use the website in a way that is unlawful or harmful.

To the extent permitted by applicable law, House of Ishaani will not be liable for indirect, incidental or consequential losses arising from use of the website. Nothing in these Terms limits rights or protections that cannot lawfully be excluded, including applicable consumer protections.

These Terms are governed by the laws of India. Any legal rights or remedies available under applicable law remain unaffected.

We may update these Terms as our website, services or legal requirements change. The current version will be published on this page.

For questions about these Terms, contact us at hello@houseofishaani.in.

Business legal entity details: to be confirmed and published before they are required for customer notices. These Terms are written with regard to applicable Indian consumer protection requirements, including the Consumer Protection Act, 2019 and applicable e-commerce rules.